Business Process Consulting
How we can help you optimise your business processes
Why Business Process Management?
When selecting, implementing and using business systems and software, it is critical to align them to the relevant business process. Any system that is configured and used badly will produce sub-standard business results and reduce productivity.
It is also often necessary to improve business processes before implementing best-in-class systems. Systemising poor or sub-optimal processes will magnify errors and produce inferior results more quickly and consistently.
The Benefits of Business Process Management:
Consistency & Reliability
Entrenching best practices in business processes leads to repeatable results and enables automation.
Efficiency & Effectiveness
Continuously optimised processes reduce costs, improve productivity and increase quality.
Agility & Responsiveness
Clearly defined and quantified processes permit better and quicker decision making.
Sustainability & Longevity
Integrated and aligned processes enable business continuity during disruptions.
Optimise your business processes
Let us help you optimise your business processes
What Optima offers:
As an objective and specialist partner, Optima helps clients navigate system implementations/upgrades and business process improvement projects. Process consulting is not limited to an industry or to a business system.
How Optima helps you:
We utilise our unique Business Process Lifecycle Framework when engaging with our clients to optimise their business processes. The framework ensures process improvement is built on a foundation of customer centricity, holistic management and organisational alignment.
Customer Centricity
The core focus of every successful business is the customer. All processes must directly or indirectly, and ultimately serve the customer.
Holistic Management
Stable businesses stand on 3 legs, namely people, processes and systems. Holistically management is critical to improve any one or all three of these.
Organisational Alignment
The alignment of processes to operations, and vice versa, as well as aligning operational functions to each other along the value chain is crucial.
Business Process Lifecycle Framework stages:
Why choose Optima?
Optima has many years of experience across multiple different industries and in various business functions.