Solution Value-Added Services
How we can help you get the most out of your platforms
Our Solution Value-Added Services
Our value-added services cover the entire journey of taking on a new solution, from deciding which platform or product is most suitable, through the implementation, customisation and training, right up to the ongoing support.
Choosing a new business platform can be daunting. Matching the business’s requirements to the various features offered by many of the options available in the market place can be confusing and time consuming.
OptimaBSC helps businesses understand and evaluate a platform’s features compared to their requirements. This is a free service for clients which are considering any of the platforms that OptimaBSC offers and supports.
Contact us to set up a FREE consultation.
Whether you want to implement a solution for the first time or you want ‘fine tune’ your existing solution, OptimaBSC provides specialist expertise and experience to get you there quickly and make sure you maximise your return-on-investment.
OptimaBSC offers clients implementation & customisation services service packages, which are tailored to suit the clients needs.
It is essential that your staff know how to use your business’s platform, especially if you want to maximise the return on your investment. OptimaBSC can assist with system training for all users, including administrative and normal users.
OptimaBSC offers both online and on-site solutions to help your people get up to speed. Online sessions are conducted via Google Meet or Teams and are charged per session. On-site sessions are conducted at a location selected by the client and are charged per session and per trainee.
Most platforms have a comprehensive list of features and new features are regularly added to this list. Combined with the ability to customise many of these features, it can be difficult to keep abreast of what is available and how to configure your platform for your needs.
As a solution specialist, OptimaBSC offers clients a support service to guide internal staff working on the platform, to solve customisation queries, or investigate any issues picked up on the platform.
Start your project with us
Let us help you with your next implementation. Tap into our expertise & experience, get our objective advice, and make use of our training services to help you make your business more efficient and effective.