Customer Relations Solution
Take customer relations to the next level!
Schedule an online demo at a convenient date & time
Why use a Customer Relations Solution?
Customer Relations Solutions or CRM platforms centralise customer data and standardise sales and marketing workflows.
With the latest customer information readily available, customer interactions are handled well and it allows for easier and quicker reporting and data analytics.
Standardised workflows can be automated, which means higher productivity and consistently better customer service.
At the end of the day, the benefits are increased sales and improved customer retention.
Customer Relations Solutions or CRM platforms centralise customer data and standardise sales and marketing workflows.
With the latest customer information readily available, customer interactions are handled well and it allows for easier and quicker reporting and data analytics.
Standardised workflows can be automated, which means higher productivity and consistently better customer service.
At the end of the day, the benefits are increased sales and improved customer retention.
Our Solution
Optima offers a comprehensive Customer Relations Solution with Bitrix24’s CRM.
Advanced features
The solution comes with all the advanced CRM features that any business would need to take their customer relations to the next level.
Complementary functionality
The solution includes other functionality which complements the CRM, like task and project management, ecommerce, marketing, communication, and much more.
Integrated Platform
The CRM is integrated with the other functionality on the platform, providing a fully integrated environment.
Customisable
Extensive customisation is possible across all areas of the solution, including the CRM, ensuring that the solution can be tailored to any business’s needs.
Our Solutions
Optima offers concise and comprehensive Customer Relations Solutions, therefore offering a more focussed solution or a more holistic solution, while still accommodating the client’s budget and technical requirements with various options for each solution.
Concise Solution
Functionally specific
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Cost effective
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Dedicated service
(...)
Personalisable
(...)
Comprehensive Solution
Advanced features
The solution comes with all the advanced CRM features that any business would need to take their customer relations to the next level.
Complementary functionality
The solution includes other functionality which complements the CRM, like task and project management, ecommerce, marketing, communication, and much more.
Integrated platform
The CRM is integrated with the other functionality in the solution, providing a holistic environment.
Customisable
Extensive customisation is possible across all areas of the solution, including the CRM, ensuring that the solution is tailored to any business’s needs.
Get your solution now!
Contact us for a demo or register your Bitrix24 CRM now!